Privacy Policy

At Coach Nadine Zeinoun Inc (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nadinezeinoun.com or use our coaching services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services or website.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website or use our coaching services.

Personal Information:
This includes, but is not limited to:

• Name
• Email address
• Phone number
• Billing and payment information
• Any other information you voluntarily provide to us, including information shared during coaching sessions.

Non-Personal Information:
We may also collect non-personal information about you, such as:

• IP address
• Browser type
• Pages visited
• Time spent on the website
• Referring/exit pages

This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our coaching services.
• To communicate with you about your coaching sessions, payments, and other service-related updates.
• To send marketing emails, newsletters, or promotional offers (you can opt-out at any time).
• To analyze website usage and improve user experience.
• To process transactions and payments.
• To comply with legal obligations.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include using secure servers, encrypted connections (SSL), and other industry-standard security protocols.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not share your personal information with third parties except in the following cases:

• With Service Providers: We may share your information with third-party service providers to assist with business operations, such as payment processing, website hosting, and email delivery.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, track user activity, and analyze website traffic. Cookies are small text files that are placed on your device when you visit our site.

You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly if cookies are disabled.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information about you.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You have the right to request a restriction on the processing of your personal data in certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes.
• Right to Data Portability: You have the right to request that your personal data be transferred to another organization or to you in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at nadine@nadinezeinoun.com.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services and website following any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Coach Nadine Zeinoun Inc
Kanata, Ontario, Canada
nadine@nadinezeinoun.com
1-613-219-9662